Long-term Opportunities for Job Seekers
Chief People and Culture Officer, Management Sciences for Health
Arlington, VA or Global
ABOUT HEAD GLOBAL:
Head Global provides high-quality, carefully customized recruitment and business development services to our international development clients around the world. We find talent specifically tailored to your organization’s unique needs so that you can deliver the best development services for your stakeholders around the world. Since 2016, Head Global has provided recruitment and business development services to more than 30 international development partners, and worked in more than 60 countries across all continents and in all international development technical sectors.
ABOUT MSH:
Management Sciences for Health (MSH) is a global nonprofit organization that provides governments, health organizations, and the private sector with the strategies, tools, and management support to effectively and efficiently deliver high-functioning health systems. Since our founding in 1971, we have helped improve health systems in more than 150 countries and last year alone we did so in nearly 50 countries.
Our vision is a world where everyone has a healthy life. Our mission is to work with countries and communities to save lives and improve the health of the world’s poorest and most vulnerable people by building strong, resilient, sustainable health systems. Buttressed by our Values—Respect, Equity, Accountability, and Impact—and the Tao of Leadership that inspired our founder, Dr. Ron O’Connor, MSH is first and foremost a mission-driven organization. Our nearly 2,000 staff based in 30+ countries are united by a commitment to working in partnership with health care workers and communities around the world to help them build resilient, people-centered health systems that improve health and save lives. Among our colleagues, 87% work in their home countries. This mix of global perspective and local impact is at the heart of who we are and what we do.
MSH operates a hybrid working environment with corporate support staff concentrated in offices in Arlington, Virginia; Medford, Massachusetts; and Abuja, Nigeria, as well as around the US and the globe, in addition to more than 30 country offices, with the largest numbers of staff in Africa and Asia. MSH’s annual revenue is above $170 million.s.
job profile:
The Chief People and Culture Officer will serve as the lead steward of the dynamic and mission-driven culture of MSH and as a business partner and advisor to the CEO, senior MSH leadership, and country directors on all issues related to human resources management and organizational culture. The Chief People and Culture Officer will develop and implement strategies to attract, retain, develop, and engage employees in a diverse workforce based in nearly 50 countries. The Chief People and Culture Officer will bring deep expertise in change management and the ability to communicate initiatives and policies to broad constituencies.
DUTIES AND RESPONSIBILITIES:
Human Resource Management
Supervise and lead the global HR team (HR Partnerships, Compensation, Benefits, Talent
Management and Development, Security/Duty of Care, HRIS, and HR Operations) in creating an inviting and cohesive employee experience.
Develop strong connectivity from country to region to global teams to strengthen capacity and consistency throughout the organization.
Implement and manage all policy and compliance efforts with all employment laws and regulations that govern our nonprofit sector in the countries where we work.
In partnership with the Office of the General Counsel and Internal Audit, sit on the MSH Ethics Committee to review investigations, ethics violations, and concerns.
Oversee and initiate enterprise crisis and risk management processes and provide insightful crisis management advice.
Build common objectives and goals to help the HR team to become one team, work together, and share knowledge and information to build integrated and thoughtful solutions with their business colleagues.
Organizational Change Leadership
Develop and drive strategic organizational initiatives that establish culture of open communication, constructive debate, and collaboration within our matrix organization. Develop clear implementation plans to monitor progress against these initiatives.
Develop deep knowledge and understanding of employees in key positions to advise leadership on the succession plans for those employees and work with peer executives/senior leaders to build
strategic employee development and succession plans.
Build capability to assess organizational effectiveness and efficiency to deliver on business goals and support peers and top leaders in achieving their goals.
Play a role in the strategic deliberations of the executive team. Work one-on-one with peers to become a trusted advisor on key people challenges and experiential/development opportunities within the organization.
Talent Strategy
Build a comprehensive approach to shaping the global MSH work force that integrates how we attract, develop, promote, and retain talent.
Implement recruiting strategies that attract professionals with deep content expertise who bring their knowledge, experience, and advice to support and challenge business leaders and managers.
Implement and enhance our newly created Talent Management Framework, which is aligned with our new strategic priorities. Ensure organizational understanding, adoption, and implement processes to assess impact and success.
Develop existing talent through innovative approaches to training and career management. Identify opportunities to drive commitment to the organizational mission. Consistently assess, evaluate, and enhance our development programs to ensure they align with our mission and strategic priorities.
Drive and ensure we have robust annual executive leadership succession plans in place.
People and Culture Leadership
Ensure that the organization's values are reflected in people-oriented decisions.
Hold forums and open communication channels to engage directly with our staff, balancing business needs and ensuring our values are alive at all levels of the organization.
Oversee and ensure our Employee Engagement survey, results, and action plans are highly participatory and shared transparently and enable us to continue to evolve.
Serve as the liaison with our Board of Directors People, Culture, and Compensation committee, working closely to recommend, prepare, and partner each quarter.
Business Collaboration
Understand, drive, and implement our current seven-year (2023–2030) strategic priorities to ensure that MSH is positioned and executing critical strategies.
Develop strong relationships across the organization to ensure that HR partners act as strategic business partners.
Engage management across the organization to understand needs and develop innovative approaches to solving and anticipating human capital challenges.
Work closely with peer leaders to ensure compliance with all requirements in all local countries where MSH is present and promote a culture of compliance and transparency.
Maintain an effective level of business literacy, including company goals, mission, financial position, strategy, competition, technology, and donor trends.
Candidate Profile:
The successful candidate will be a proven "builder" with a record of delivering solutions, results, and measurable success. This person will have experience migrating an organization to a new set of capabilities. The ideal candidate will be capable of helping build a business for the future because they have a track record of success doing the foundational work of building out effective people structures and teams aligned with organizational purpose and strategy.
The successful candidate is a proven leader who understands the critical role HR plays as a cultural steward and business partner. They will be passionate about talent management and development and will be a strong advocate for organizational transformation. The candidate will preferably have experience managing complex HR functions across a geographically dispersed organization with unique international employment dynamics. They will be knowledgeable of the international development landscape as it pertains to the MSH mission. Functionally, the successful candidate will have extensive experience in directing or using compensation and benefits, performance management, and HR enterprise software to manage organizational human resources. Knowledge of and experience with USAID is beneficial but not required. They must have a genuine passion for MSH’s mission of bridging the gap between science and action in public health globally and have traveled to or worked in several of our countries.
Setting Strategy
Excellent advisory skills to counsel leadership on strategic decision-making.
Strong ability to collaborate across matrix functions, synthesize feedback, and adjust strategic priorities as required.
Previous experience transforming organizational culture to drive employee engagement and efficient execution of mission.
Ability to inspire a shared vision of HR as a strategic business partner across the organization and its diverse geographies, while effectively executing core human resources activities.
Views HR as a partner and business enabler; is highly attentive and responsive to organization needs.
Executing for Results
Proven ability to refine and improve the organization’s human capital planning capabilities in areas including strategic recruiting, performance management, career development, and compensation and benefits.
Excellent influence, presentation, and communication skills, both oral and written. Must be able to effectively multi-task on critical issues in a dynamic environment; must be able to build consensus for and effectively communicate human resource policies at all levels of the organization.
Comfortable with and encouraging candid debate, opinions, and differing approaches to challenges. Is willing to challenge the status quo, ask tough questions, and propose a new course. Commitment to see initiatives through to the end.
Insists on transparent and frequent communication so that everyone is clear on priorities, process, timelines.
Leading Teams
Strong leadership vision and capabilities with a focus on excellence; proven ability to drive organizational and cultural change.
Possess strong emotional intelligence and positive demeanor to implement complex human capital decisions while supporting organizational morale and mission focus.
Superior people management skills, including demonstrated ability to assess talent, clearly define roles, build teams, lead people, and coach and develop staff.
Relationships and Influence
Demonstrated track record of effectively building relationships with an autonomous, geographically dispersed work force.
An outstanding business partner, capable of supporting, coaching, influencing, and challenging at all levels.
Proven record of innovative and independent problem-solving skills, combined with excellent communication, interpersonal and managerial skills.
Persuasively leads others, generate buy-in and engagement for change initiatives, and ability to create cooperation and followership.
APPLICATION INSTRUCTIONS:
To apply, please email your CV to yaniv@headgloballlc.com with “MSH Chief People and Culture Officer” in the subject line.